Terms and Conditions 

The following T&C's apply unless a speciifc contract has been agreed containing variations to these T&C's.

The relevant consultant / trainer providing the service can only offer guidance not advice about the application of current legislation.

All legal information exchanged throughout the training / consultancy process has the status of guidance only.

The commissioning organisation is advised that legislation relating to equality and human rights issues can be complex and subject to frequent amendments, new interpretations and legal challenges.

Whilst all care is taken by representatives and associates of Fair Play Training & Consultancy Services Ltd to remain alert to these changes, the commissioning  organisation is advised to continue to obtain legal advice from the appropriate professional legal services.

Any action taken including costs associated with any action the commissioning  organisation may take as a result of guidance offered through the training & consultancy process, is taken at the commissioning organisations own risk and FPT Ltd cannot be held liable for any action or associated costs.

Diversity related issues:

The commissioning organisation is responsible for ensuring that the trainer / consultant is made aware of any diversity related issues that are relevant to the training or consultancy process.

Issues that may influence the choice of training materials, course structure, training methods style or consultancy approach should be communicated to the trainer no less than 14 days prior to the training event.

Should disability related issues be brought to the attention of FPT Ltd will work with the commissioning organisation to make reasonable adjustments to the programme content, delivery style & methods to minimise any identifiable  disadvantage.

In the event of diversity issues arising when no prior notice has been given by the commissioning organisation, FPT Ltd will make every effort to prevent disadvantages from occurring but cannot accept liability if this occurs.

Associated Trainers:

All Associated trainers are covered by professional indemnity & public liability insurance. They are independent trainers who have agreed to provide professional training services for and on behalf of FPT Ltd.

They cannot be approached by FPT Ltd clients to provide training services independent from FPT Ltd and are contracted by FPT Ltd to refuse and report any such approach.

They are also prohibited from advertising their services independant of FPT Ltd.

Whilst every effort is made by FPT Ltd to ensure that their services are provided to the highest professional standard, in circumstances were this is not the case, clients should indicate this at the earliest opportunity and all effort will be made to resolve any issues that may have arisen.

Cancellation 

Should any service understood to represent a confirmed service request (via a contract, letter or email) be cancelled, for whatever reason, by the commissioning organisation, all fees which relate to that service will be deemed payable in full, within 30 days of the service being cancelled.

Postponement

Postponements which are accompanied by new date(s) to be delivered within 60 days of the postponed date(s) - no fee is payable.

The rearranged date(s) must fall within 60 days of the postponed date(s) or the postponement will be deemed a cancellation requiring payment in full. 

If the same service is postponed more than once it will deemed to represent a cancellation requiring payment in full.

If a representative of FPT Ltd has to postpone a service (for whatever reason), the postponement will result in a 25% reduction in the agreed fee for that service. 

No liability can be accepted for any costs that may be incurred by the commissioning organisation in the event of a postponement (for whatever reason) by a representative of FPT Ltd accept in relation to the agreed reduction of fee.

Room Setup & Equipment:

Please note that to minimise the risk of health & safety issues arising, trainers / consultants from FPT Ltd will not be responsible for moving, lifting or handling furniture in order for the training room to be set up as requested.

Clients are responsible for ensuring that when a room layout and equipment has been requested, it is in place in readiness for the course to be able to proceed on time.

Clients are responsible for ensuring that the room size is suitable for the training event to take place – it must be suitable for the intended numbers and activities.

In circumstances were this is not the case, the course may have to be cancelled if no alternative room is available.

Delegate Numbers:

Once maximum course participant numbers have been agreed, these must not be exceeded, a fee equal to £75 will be payable for each additional person attending the course.

This will automatically be added to the invoice along with a copy of the register.

Because courses are prepared at least 2 weeks in advance of the anticipated delivery date and are prepared taking into account the minimum course participant numbers, clients must confirm the final course participant numbers at least 14 days prior to a course.

If numbers fall below the agreed delegate minimum number for it to proceed, the course will automatically be deemed to have been cancelled by the commissioning organisation and the cancerllation fee applies.

Equal Opportunities:

FPT Ltd agrees to promote the values and principles associated with the promotion of equal opportunities and diversity. It will be the case that FPT trainers will ensure that their own & participants language and behaviour is appropriate at all times.

Venue details / maps / registers:

The commissioning organisation is responsible for ensuring that details of the venue and hotel (if applicable) together with course registers are forwarded at least 14 days prior to a course taking place.

Discount offers advertised on the site

We reserve the right to change or withdraw offers at any point prior to any adverstised closing dates.

Any training course discounts advertised on the site are offered only for courses delivered in the advertised period e.g Jan - March 2024. Not courses booked in the advertised period. 

A range of discounts on courses booked in the advertsed period may still be offered at the discreation of FPT&CS Ltd 

The percentage rate of the Partner discount may vary from time to time.

If it is the case that a specific Partner discount rate has been discussed with a client within 3 months of a change to the discount rate, the rate discussed will be honoured, even if the current percentage rate has changed.